Frequently Asked Questions
Planning a stay with GG-180-503 Limited? Here are the questions our reservations team answers most often. For anything else, email service@gg-180-503.co.uk or call +44 7943 807605.
Which locations do you cover?
We operate furnished apartments and holiday homes across European cities and resort regions, with our reservations desk based in London, United Kingdom. Availability varies by season – contact us for current options.
How do I book a property?
The quickest way is to send us a message via our Contact page or call +44 7943 807605. Our team confirms availability, rates and check-in details directly – booking direct always gets you our best rate.
What is included in the price?
Every stay includes fresh hotel-grade linen and towels, fast Wi-Fi, utilities and a welcome pack of tea, coffee and essentials. Final cleaning is included on most stays; some properties charge a small cleaning fee which is always shown before you book.
What are the check-in and check-out times?
Standard check-in is from 3:00 PM and check-out is by 11:00 AM. All of our homes have flexible self check-in, so late arrivals are never a problem – just let us know your arrival time.
Do you offer weekly or monthly discounts?
Yes. Stays of a week or longer benefit from discounted nightly rates, and monthly stays in our serviced apartments are quoted individually. Mention your planned dates when you contact us.
Are pets allowed?
Selected homes welcome well-behaved pets on request. Please tell us when booking so we can match you with a pet-friendly property; a small supplement may apply.
What is your cancellation policy?
Standard bookings can be cancelled free of charge up to 7 days before arrival. Longer stays and peak-season bookings may have tailored terms, which are confirmed in writing at the time of booking.
How do I reach support during my stay?
Our guest support line (+44 7943 807605) is staffed Monday to Friday, 9:00 AM – 5:30 PM (UK time), and urgent in-stay issues are answered outside these hours for stays in progress.