Privacy Policy
GG-180-503 Limited (Company No. 16867898), registered at 1 Lyric Square, London, England, W6 0NB, is committed to protecting the privacy of our guests, booking partners and website visitors. This policy explains what personal data we collect through this website and our booking process, how we use it, and the rights you have under the UK GDPR and the Data Protection Act 2018.
What We Collect
When you make an enquiry or booking, we collect the details needed to arrange your stay: your name, contact details (email address and telephone number), stay dates, guest numbers and any special requirements you choose to share. We also collect basic technical data (such as browser type and pages visited) to keep the website running smoothly.
How We Use Your Data
We use personal data to respond to enquiries, manage bookings and check-ins, process payments, and provide guest support during your stay. We may also use contact details to send booking-related service information. We do not sell, rent or trade personal data with third parties for marketing purposes.
Our Lawful Bases
We process personal data under one or more of the following lawful bases: performance of a contract (managing your booking and stay); legitimate interests (operating and securing our business and website); and legal obligation (accounting, tax and regulatory records).
Sharing and Retention
Your data is shared only with service providers who help us operate – for example payment processors, cleaning and maintenance contractors, and website hosting providers – and only to the extent needed to deliver your stay or meet legal duties. Booking records are retained for up to six years to meet accounting and legal requirements; enquiry data is kept for up to 24 months.
Cookies
This website uses essential cookies required for the site to function. You can control or delete cookies through your browser settings at any time.
Your Rights
You have the right to access the personal data we hold about you, and to ask for it to be corrected, erased, restricted or ported. Where we process data on the basis of legitimate interests you may object to that processing. To exercise any right, email service@gg-180-503.co.uk or write to GG-180-503 Limited, 1 Lyric Square, London, England, W6 0NB. We respond to requests within one month.
Contact and Complaints
For any privacy question or concern, contact us first at service@gg-180-503.co.uk or +44 7943 807605 and we will work to resolve it. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ico.org.uk).